1. Why use Quote Partner?
Quote Partner is committed to helping you find the right tradesperson to complete your home improvement request. That is why we work hard to maintain a database of trade companies that is both varied and fully vetted.

2. Do consumers pay to use Quote Partner?
Never. Quote Partner is completely free for consumers to use. We make our money by charging companies to obtain the business leads sent through to us.

3. Will you pass my details to local firms?
Yes. Your quote request and contact details will be past on to up to 3 local vetted tradespeople. This ensures that you receive a healthy amount of feedback regarding your job request.

4. Will I receive endless phone calls from firms?
No. Tradespeople who subscribe to Quote Partner sign an agreement to say that they will contact consumers in a professional manner only. So fear not, you will not be bombarded with calls and emails from Quote Partner registered companies.

5. Why shouldn't I just look through the phone book to find a tradesperson?
You can. However, booking a tradesperson from the phone book is sometimes based on 'potluck' - whoever answers the phone first or whichever advert stands out the most usually wins more business. With Quote Partner we take all the unnecessary hassle out of finding the right tradesperson for the job.

6. How do you vet tradespeople?
Companies must either submit two independent references or they must be registered to a trade association, how each have their own strict vetting procedures.

7. What if a tradesperson does a bad job?
If any issues arise we will endeavor to help you, whether this means discussing your situation with the firm involved, contacting their trade association or helping you find a another trade professional to help put the work right.

8. If I use Quote Partner do I still need to vet the tradesperson that contact me?
Yes. Even though we monitor and vet all businesses registered on Quote Partner, we still recommend that every consumer requests to see a tradesperson's qualifications, trade membership certificates, at least two references and details of their liability insurance cover.

9. What else should I know?
We recommend that all quotes received by any tradesperson is written and signed by the contractor - this gives you, the customer, the peace of mind to know that the contractor will work to an agreed budget and time-frame. It also means that if unforeseen issues arise during the job the contractor will be obliged to revisit the original quote and mention any new costs before billing.